Notification Profile

When a fault is detected in your network, an event occurs and multiple events correlate to trigger an alarm. You can configure OpManager to notify the network administrator or perform automatic actions based on the alarm raised for a device using the notification profiles.
 
Step 1: Choose the Profile
Step 2: Configure the criteria to trigger notification
Step 3: Apply the profile to devices
Step 4: Apply the time window

Profile Types 

The different types of notification profiles available are:

Choosing criteria for notification trigger

Once the you have selected the notification channel and specified the details, you have to configure the criteria based on which an alert notification will be triggered. This page lists the criteria and you can select one criterion or more so that OpManager will raise notifications.

For example, if you want to raise a notification for critical events, you can choose the Event Log Rule generate alarms box and choose the windows events for which you will receive notifications.

Selecting devices

After configuring the criteria, you need to select the devices for which you want to configure the Notification Profile.

Push the devices to the Selected Devices column and click Next.

Applying time window

 

Time Window: Select one of the following options:

  • Apply this profile all the time- This notifies alerts occurring for the selected criteria at any time.
  • Apply the profile for the selected time window- You can specify the required time- window here. For instance, if you set the values as From 09:30 To 18:30, and select the days from Monday through Friday, alerts triggered during the specified interval and selected days only will be notified.

Delayed Trigger: If you want the notification profile to be triggered by a delay, enter the delay time in Trigger after (in minutes). If you don't want to trigger the notification profile if the alarm has been acknowledged in the meantime, you can select the 'Do not trigger if alarm is acknowledged' checkbox.

Recurring Trigger: This option helps you re-trigger the notification profile at regular intervals, till the alarm is cleared. Enter the Trigger interval and Restrict the number of triggers to. For instance, if you set trigger interval as 10 mins and restrict the number of triggers as 5 times, an alert will be notified every 10 mins, for 5 times or till alarm is cleared(Whichever is earliest). If the number of triggers is set as empty, then alert will be notified for given interval, till the alarm is cleared. If you don't want to trigger the notification profile repeatedly if the alarm has been acknowledged, you can select the 'Do not trigger if alarm is acknowledged' checkbox.

Enable/ Disable a Notification Profile

In case you want to temporarily disable a notification profile, you can follow the simple steps listed below.

  1. Go to Settings -> Notifications -> Notification Profiles. Here, you will find a list of all the notification profiles available.
  2. Find the profile that you wish to disable and click on Enable/Disable Notification Profile slider under 'Status'. This will prompt a confirmation message.
  3. If you still wish to proceed, click 'OK'.

Now, you have successfully disabled a notification profile. If you wish to re-enable a notification profile, you simply enable it by clicking on the slider again.

Note: Click hereto learn about the scenarios in which multiple Notification Profiles need to be created.

 

 

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