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Although cloud workspaces have many advantages, no cloud provider is immune to service outages—even Office 365. Service outages can disrupt business processes such as scheduled calls with customers and online meetings, or bring these processes to a halt entirely. That's why it's crucial to monitor the health of Office 365 services to ensure business continuity.
While Microsoft does provide notices about service outages, these notices are only available in the Office 365 Service Health Dashboard (SHD). This limitation only adds to your already demanding workload, forcing you to constantly keep an eye on that dashboard. You need an Office 365 monitoring tool to monitor the health of all your Office 365 services effortlessly.
O365 Manager Plus is designed to resolve all your Office 365-related issues. It monitors the health of Office 365 services 24x7 and sends out email notifications immediately when a decline in service is detected. With this real-time service outage alerts, plan for alternative ways to continue your business processes without any hiccups.
Each service has its own set of features and endpoints. The service health dashboard of O365 Manager Plus provides granular details such as the number of incidents in features and endpoints of a service, number of users who will be affected by a particular incident, current status of the incident, start and end time of the incident, and more.